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CALL CENTER MANAGER EMPLOYMENT CONTRACT SAMPLE

Call Center Manager Employment Contract

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Sample Job Contract - Employment Agreement For "Call Center Manager"

Job Contract



(Employer)...(Employer Adderss)...
(Employee)...(Employee Adderss)...
(Commencement)...(Place of Work)...

Job Title: Call Center Manager

Duties And Responsibilities [are to]:

    Responsible for providing exceptional service to customers

    Responsible to analyze plus monitor Data View reporting for all incoming outbound calls

    Supervise call center staff

    Responsible to recruit train Call Center representatives

    Perform periodical reviews

    Drive team spirit to maximize success for all center initiatives

(Termination of employment)...(Wage)...(Hours of Work)...
(Meal Intervals)...(Sunday work)...(Public Holidays)...
(Annual Leave)...(Sick leave)...(Maternity leave)...
(Family responsibility leave)...(Deductions from remuneration)...(Accommodation leave)...
(Special Details)...
(Employer Signature)...(Employee Signature)...(Signature Date)...

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