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HOTEL DESK CLERK JOB DESCRIPTION SAMPLE

Searching for hotel desk clerk job description sample including well written job duties and responsibilities, word format hotel desk clerk job description example & writing sample, looking to learn how making a simple job description form for hotel desk clerk employees including most standard job tasks, roles, duties & responsibilities use our free example template, save and download.

Example Job Description Duties, Roles And Responsibilities For "Hotel Desk Clerk"

Job Roles And Responsibilities



JOB TASKS: [Core 18 Job Duties]

1) Keep records of room availability guests accounts, manually or using computers

2) Compute bills, collect payments, and make change for guests

3) Issue room keys escort instructions to bellhops

4) Review accounts charges with guests during the check out process

5) Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers

6) Transmit receive messages, using telephones or telephone switchboards

7) Contact housekeeping or maintenance staff when guests report problems

8) Make confirm reservations

9) Record guest comments or complaints, referring customers to managers as necessary

10) Advise housekeeping staff when rooms have been vacated are ready for cleaning

11) Arrange tours, taxis, or restaurant reservations for customers

12) Deposit guests valuables in hotel safes or safe-deposit boxes

13) Date-stamp, sort, and rack incoming mail messages

14) Perform bookkeeping activities, like balancing accounts conducting nightly audits

15) Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment

16) Clean and maintain lobby and common areas, like restocking supplies watering plants

17) Prepare for basic food service, like setting up continental breakfast or coffee tea supplies

18) Plan, schedule or supervise the work of other employees

Hotel Desk Clerk Job Description Elements: Read or Suggest

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