HOTEL ASSISTANT FRONT OFFICE MANAGER RESUME SAMPLE

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Sample Resume For "Hotel Assistant Front Office Manager"

CV Resume



PROFESSIONAL EXPERIENCE

HOTEL ASSISTANT FRONT OFFICE MANAGER, 11/2010 - PRESENT

RESPONSIBILITIES

Meet with desk agents to get any pertinent information

Review front desk logbook for any other information or incidents

Review all arrivals noting any special requests or challenges

Assess whether any guest relocation will be necessary

Make sure all departments shifts are covered as scheduled cover as necessary

Follow established key control policy

Ensure proper credit policies are followed

Inspect all vip arrival rooms

Assist guests with services requests

Personally develop close working relationships with the above vendors

Assist with front desk functions in the absence of the desk agent

Assist guests with making reservations for future dates

Attend departmental meetings training classes/seminars when scheduled

Professional contact via telephone with all other hotel departments like reservations sales housekeeping bell staff and engineering to make sure that hotel services are coordinated to provide the best in guest employee satisfaction

Assist guests and other departments with shipping receiving needs

Log all package messages in the property management system as required by the hotel

Check package log and storage daily to make sure that all packages are being kept track of properly that all guests are aware of the receipt of anything

SKILLS AND QUALIFICATIONS

  • Three years of working experience as Hotel Assistant Front Office Manager
  • Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Talk to others to convey information effectively

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