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Help And Guide

Find more information and career terminologies & definitions that help you when using our career samples


Job Requirements
A quality or qualification that you must have in order to be suitable for a certain job
Job Summary
Brief, general statement of the more important functions and responsibilities of a job, usually also identifying the immediate subordinate and superior officers
Job Duties And Responsibilities
Job duties are tasks you must do on a job. They are the responsibilities you have for a particular job. A job description lists the duties you will do for your job. For example, an auto mechanic would repair and paint cars.
Responsibility: A duty or obligation to satisfactorily perform or complete a task (assigned by someone, or created by one's own promise or circumstances) that one must fulfill, and which has a consequent penalty for failure.
Knowledge, Skills And Abilities
A KSA, or Knowledge, Skills, and Abilities, is a series of narrative statements that are required when applying to United States Federal government job openings. KSAs are used to determine, along with resumes, who the best applicants are when several candidates qualify for a job.
Example for "Hotel Desk Clerk" KSA:

Knowledge:
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills:
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Service Orientation
- Actively looking for ways to help people.
- Speaking
- Talking to others to convey information effectively.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination
- Adjusting actions in relation to others' actions.

Abilities:
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
Work Environment
Location where a task is completed. When pertaining to a place of employment, the work environment involves the physical geographical location as well as the immediate surroundings of the workplace, such as a construction site or office building. Typically involves other factors relating to the place of employment, such as the quality of the air, noise level, and additional perks and benefits of employment such as free child care or unlimited coffee, or adequate parking.
Work Styles
Working styles are the basis of how we organize our work, manage our time, teach and learn, interact with others, contribute to the team, communicate, and even create sentence patterns. Greater awareness can help build on strengths of a style or minimize conflicts and problems.
Example for "Hotel Desk Clerk":
- Conventional: Conventional occupations frequently involve following set procedures and routines.
- Enterprising: Enterprising occupations frequently involve starting up and carrying out projects.
- Social: Social occupations frequently involve working with, communicating with, and teaching people.
Work Activities
How doing the Job Tasks, Example for "Hotel Desk Clerk":
- Performing for or Working Directly with the Public
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Interacting With Computers
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Work Values
In General "Work values" refer to the things or activities you place worth upon and strive to obtain or engage.
An Example for "Hotel Desk Clerk" Work Values:
- Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Performance Expectations
A range of expected job outcomes, such as:

- What goods and services should the job produce?
- What impact should the work have on the organization?
- How do you expect the employee to act with clients, colleagues, and supervisors?
- What are the organizational values the employee must demonstrate?
- What are the processes, methods, or means the employee is expected to use?
Compensation and Benefits
Employee compensation refers to all forms of pay going to employees and arising from their employment. Employee benefits are non-financial form of compensation offered in addition to cash salary to enrich workers lives
Job Competencies
Competence is the ability of an individual to do a job properly. A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees.
Resume Objective
A resume objective is a summary of your accomplishments that precedes an explanation of your career goals. It's a narrative that takes the hiring manager from where you've been, to where you want to go. It needs to be concise and to the point, but it also needs to be comprehensive to be effective.
Resume Activities And Honors Section
This section highlights the relevant activities you have been involved with and the honors you have received that you could discuss with your prospective employer. You also want to communicate how these activities and honors might make you an asset to the organization. An honors and activities section might include the following.

- Academic awards and scholarships
- Membership in campus, national, or international organizations
- Leadership positions held in campus, national, or international organizations
- University and community service positions
- Work-related awards or honors
- Date of award or dates of involvement in an activity
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