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Key account manager, 11/2010 - present
As Key Account Manager, My job duties are to:
Establish a network of accounts prospects develop partnership agreements
Assist in developing and mentoring the existing sales resources in sales follow up, sales calls, closing techniques general sales presentation skills
Develop, collect & report the account activity reports and keep detailed account files showing history status
Join organizations related to assigned industry, conduct business research on trends and activities of the large participants regularly report on a quarterly basis
Collect interpret business review activities in assigned field of industrial specialization from regional/national accounts
Prepare roi presentations the follow up
Submit personal sales report includes a forecast of sales and orders, sales quotation levels, key orders, quotes lost orders
Participate in sales management meetings to review status of the business
Participate in annual strategic business development issues
Generate the personal sales required to meet personal budget by account
Oversee the resolution of all customer complaints to the satisfaction of the customer
Develop in conjunction with senior management a variety of national partnership agreements
Develop proposals for high level services, site agreements, and equipment contracts
Participate with operations to make sure execution of all agreements
Participate in the renewal of account contracts
Provide market competitive information periodically
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